> ## Documentation Index
> Fetch the complete documentation index at: https://docs.casexchange.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Acknowledge a case

> Marks a SENT case as acknowledged by the receiving firm, transitioning it to RECEIVED. Requires STANDARD tier.



## OpenAPI

````yaml /api-reference/openapi.yml post /cases/{id}/acknowledge
openapi: 3.0.3
info:
  title: CaseXchange Public API
  version: 1.0.0
  description: >-
    The CaseXchange Public API enables law firms to integrate referral
    management

    directly into their own systems.


    ## Authentication

    All requests must include an `X-API-Key` header containing a valid API key

    (format: `cxp_<hex>`). Keys are scoped to a firm and an access tier.


    ## Access Tiers

    | Tier | Description |

    |------|-------------|

    | `read_only` | GET endpoints — read data without mutation |

    | `standard` | read_only + create/update case referrals |

    | `full` | standard + delete, routing rules, bulk import, firm mutation |


    ## Rate Limiting

    Rate limits are enforced per API key. Exceeded limits return `429 Too Many
    Requests`.


    ## Pagination

    List endpoints accept `page` (default 1) and `limit` (default 20, max 100)
    query params.


    ## Response Format

    Successful responses are wrapped in `{ data: T, meta: { requestId, timestamp
    } }`.

    Errors are wrapped in `{ error: { code, message }, meta: { requestId,
    timestamp } }`.
  contact:
    name: CaseXchange API Support
    url: https://casexchange.com
servers:
  - url: https://api.casexchange.com/api/public/v1
    description: Production Public API base path
  - url: /api/public/v1
    description: Relative base path (for proxied docs/local environments)
security: []
tags:
  - name: Reference Data
    description: Case types, jurisdictions, and counties
  - name: Firms
    description: Firm directory and profile management
  - name: Cases
    description: Case referral lifecycle and actions
  - name: Sent Cases
    description: 'Sender-side case management: create, track, and refer/route cases you own'
  - name: Documents
    description: Document upload, download, and management
  - name: Users
    description: User management within the caller's firm
  - name: Routing
    description: Referral routing rules
  - name: Analytics
    description: Dashboard and case analytics
  - name: Notifications
    description: Notification preferences and email management
  - name: Med Cases
    description: Med Xchange cases and their nested referrals to medical providers
  - name: MedEx Documents
    description: Med Xchange case document listing and download
  - name: Import
    description: Bulk case import/update via CSV
  - name: Salesforce
    description: Org-facing endpoints consumed by the CaseXchange managed package
paths:
  /cases/{id}/acknowledge:
    post:
      tags:
        - Cases
      summary: Acknowledge a case
      description: >-
        Marks a SENT case as acknowledged by the receiving firm, transitioning
        it to RECEIVED. Requires STANDARD tier.
      operationId: acknowledgeCase
      parameters:
        - in: path
          name: id
          required: true
          schema:
            type: string
            format: uuid
          description: Resource UUID
      responses:
        '200':
          description: Acknowledged case
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    $ref: '#/components/schemas/Case'
                  meta:
                    type: object
                    properties:
                      requestId:
                        type: string
                        example: req_f2dbe1d3f6ad4a7bb5b4c9f2
                      timestamp:
                        type: string
                        format: date-time
                    required:
                      - requestId
                      - timestamp
                required:
                  - data
                  - meta
        '401':
          description: Invalid or missing API key
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: object
                    properties:
                      code:
                        type: string
                      message:
                        type: string
                    required:
                      - code
                      - message
                  meta:
                    type: object
                    properties:
                      requestId:
                        type: string
                        example: req_f2dbe1d3f6ad4a7bb5b4c9f2
                      timestamp:
                        type: string
                        format: date-time
                    required:
                      - requestId
                      - timestamp
                required:
                  - error
                  - meta
        '403':
          description: API key tier does not permit this action
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: object
                    properties:
                      code:
                        type: string
                      message:
                        type: string
                    required:
                      - code
                      - message
                  meta:
                    type: object
                    properties:
                      requestId:
                        type: string
                        example: req_f2dbe1d3f6ad4a7bb5b4c9f2
                      timestamp:
                        type: string
                        format: date-time
                    required:
                      - requestId
                      - timestamp
                required:
                  - error
                  - meta
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: object
                    properties:
                      code:
                        type: string
                      message:
                        type: string
                    required:
                      - code
                      - message
                  meta:
                    type: object
                    properties:
                      requestId:
                        type: string
                        example: req_f2dbe1d3f6ad4a7bb5b4c9f2
                      timestamp:
                        type: string
                        format: date-time
                    required:
                      - requestId
                      - timestamp
                required:
                  - error
                  - meta
      security:
        - apiKeyAuth: []
components:
  schemas:
    Case:
      type: object
      properties:
        id:
          type: string
          format: uuid
        referenceNumber:
          type: string
          example: ABC-0001
        title:
          type: string
        description:
          type: string
          nullable: true
        status:
          type: string
          description: CaseStatus enum value
        caseType:
          type: string
        jurisdiction:
          type: string
        county:
          type: string
          nullable: true
        clientFirstName:
          type: string
        clientLastName:
          type: string
        clientEmail:
          type: string
          format: email
          nullable: true
        clientPhone:
          type: string
          nullable: true
        incidentDate:
          type: string
          format: date
          nullable: true
        notes:
          type: string
          nullable: true
        sendingFirmId:
          type: string
          format: uuid
        receivingFirmId:
          type: string
          format: uuid
          nullable: true
        createdAt:
          type: string
          format: date-time
        updatedAt:
          type: string
          format: date-time
  securitySchemes:
    apiKeyAuth:
      type: apiKey
      in: header
      name: X-API-Key
      description: Public API key (starts with cxp_). Required on every request.

````